Politique d’expédition
Last updated: 24 October 2026
We dispatch orders from the United Kingdom and ship across the UK and to selected international destinations.
Where we deliver
International checkout is currently available for Belgium, France, Germany, Ireland and Italy.
If your country is not listed, email team@oc80.net before ordering and we’ll let you know whether we can arrange delivery.
Delivery charges
- UK Standard delivery: £4.99 per order
- UK Express delivery: £6.99 per order
- Standard international delivery to Belgium, France, Germany, Ireland and Italy: £14.99 per order
These prices are in GBP. Enter your delivery address at checkout to see the available services and final delivery charge before you pay.
When will my order be dispatched?
In-stock orders are dispatched within 2 working days of being placed. Working days are Monday to Friday, excluding bank holidays.
We will email you when your order has been dispatched. If your delivery service includes tracking, the email will include your tracking details.
When will my order arrive?
Dispatch time is the time we need to prepare and hand your parcel to the carrier. Delivery time is the time the carrier takes to bring it to you after dispatch.
Choosing Express changes the delivery service; the dispatch timeframe above still applies. Express does not mean same-day dispatch or guaranteed next-day arrival.
Any estimated delivery dates shown at checkout are estimates. Delivery times vary by destination. Carrier delays, customs clearance, bank holidays or severe weather can sometimes affect arrival times.
Tracking your order
If tracking is available, use the link in your dispatch email to follow your parcel. Tracking information may take a little time to appear after the email is sent.
Need to change your delivery address?
Please check your address before placing your order. If you spot a mistake, email team@oc80.net as soon as possible with your order number and the correct address. Changes may not be possible once your parcel has been dispatched.
Late, lost or damaged parcels
If your parcel is delayed, missing or arrives damaged, email team@oc80.net with your order number and a brief description of the problem. We will investigate with the carrier and help resolve it.
Questions?
For help with delivery, contact team@oc80.net.